Returns & Exchanges

At Eloria Beauty, we want you to be completely satisfied with your purchase. If a product does not meet your expectations, you can return it within 30 days of delivery for a full refund or exchange.

1

Initiate Your Request

Log into your account and navigate to your order history to select the items you wish to return and receive a return authorization number.

2

Prepare Your Package

Securely pack the unused items in their original packaging, ensuring all safety seals are intact and the return authorization form is included.

3

Ship It Back

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

4

Receive Your Refund

Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing